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2024-02-01
CITY-OF-BATESVILLE
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2024-02-01
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2/21/2024 11:04:13 AM
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2/21/2024 11:04:10 AM
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Late fee 10% of Bill Payment not received by the 201h of the month <br /> Notification of $20.00 1 sT Formal in-person service of notification of past <br /> Past Due Bill due balance by notice left on premises. <br /> Disconnect $20.00 Personnel initiate process of disconnection for <br /> non-payment. <br /> Reconnect $20.00 Reconnect service after payment during normal <br /> business hours. <br /> After Normal <br /> Business Hours $70.00 Reconnect service after normal business hours <br /> (5:00 p.m.-8 a.m.) <br /> Profiling $20.00 Customer request City to extract usage information <br /> From AMR meters. <br /> At the time of the notification of past due bill,the customer will still be allowed to pay a <br /> minimum of the past due bill plus the applicable late fee.After notification of past due bill,the <br /> customer will still be allowed to pay a minimum of the past due bill plus the applicable late fee until <br /> the first Monday of the next month. <br /> Once the disconnect list,which sets forth those accounts which are set to be disconnected, is <br /> printed and sent out, a disconnect fee of$20.00 for non-payment shall be applied. If the customer <br /> does not come in and pay before physical disconnection for nonpayment, an additional $20.00 <br /> charge shall be added to the account in the form of a reconnection fee. If the service is <br /> disconnected, the customer must pay, in addition to the disconnect/reconnect fees, his or her past <br /> due bill in order to have service reconnected. If a customer, having made payment arrangements <br /> prior to disconnection, does not fulfill his or her obligations under that arrangement,that customer <br /> shall be disconnected and an additional disconnect/reconnect fee shall be applied to their account. <br /> If a customer requests a reconnect after hours, where disconnection was caused by <br /> nonpayment,the reconnect fee will be an additional $70.00 in addition to the disconnect fee. <br />
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