2007-10-01 - Laserfiche WebLink

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Reconnect $15.00 Reconnect service after payment After 5:00 PM $35.00 Reconnect after 5:00 PM before service person leaves work Emergency call-out $65.00 Reconnect after service person has left work At the time of the collection call the customer will still be allowed to pay a minimum of the past due bill plus collection call charges. If the service is disconnected, the customer must pay both past due and current bills plus disconnect and reconnect fees in order to have service reconnected. Customers who fail to pay as stipulated in their extension agreements must pay past due and current charges plus disconnect and reconnect charges and late fees in order to keep their service from being disconnected. If the customer having made an agreement does not pay at least the amount stipulated on the date stipulated the service shall be disconnected after 24 hours and an additional disconnect/reconnect fee shall be added to their account. SECTION 7: INSUFFICIENT CHECK OR BANK DRAFT FEE After the first insufficient check, the customer may be called to redeem the check from the bank without penalty if they immediately pay the bill for which the check was written. If Batesville Water Utilities must go to the bank and redeem the check, an additional $30.00 shall be assessed against the account ($15.00 to disconnect service and $15.00 to reconnect service). If reconnect is after 5:00 PM but before service person has left work for the day, the charge shall be $30.00 plus an additional $20.00 shall be assessed to the account. If reconnect is after the service person has left for the day and must be called back to work, the charge shall be $30.00 plus an additional $50.00 shall be assessed to the account. All past due and current charges plus disconnect and reconnect charges must be paid before service can be reconnected. The same process shall be followed for an insufficient bank draft. SECTION 8: DAMAGED SERVICES Damage to a service is defined as cutting the lock, damaging the eyelets or the hasp on the setter when trying to turn water service on illegally or damaging the meter i.e. breaking the register in order to stop the meter from registering usage. A damage charge of$100.00 shall be assessed against the account for each separate incidence of such damage. If such damage occurs during an attempt to circumvent the metering system, $100.00 shall be assessed against the account plus the damage charge of$100.00 plus the estimated charge for water used. If a customer continues to damage services or continues in an attempt of theft of services, Batesville Water Utilities is authorized to disconnect the service at the main line. If such service is LW disconnected at the main line, the customer will be required to pay the full cost of setting a new service in addition to all other charges levied to this account in order for service to be restored.