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SERVICEPLUS SCOPE;OF SERVICE GENERAL SERVICES: COIL CLEANING The coils indicated on the SERVICE AGREEMENT herein are to be cleaned at the interval(s) indicated. Coil cleaning consists of cleaning the coil air side surface to remove any airborne particles and dirt build-up using either brush cleaning, high pressure air, chemicals with low pressure wash or high pressure chemical spray at CARRIER'S discretion based on coil accessibility or if specified under separate cover. FILTER CHANGES Filters will be cleaned and/or replaced(as necessary)at the intervals indicated on the SERVICE AGREEMENT for each applicable equipment. In the event the filter material or cleaning requires different frequencies than indicated (due to experience or changes in operating conditions),recommendations will be made for CUSTOMER'S approval to adjust the frequencies and any associated price. ENVIRONMENTAL,HEALTH AND SAFETY CARRIER is committed to conducting its operations in compliance with all environmental regulations and to providing a safe and healthful workplace for all of its employees. Our environmental, health and safety goals include preventing incidents that harm the environment, accidental injury to our employees and visitors, and/or exposure to harmful chemical or physical agents. Our goals also include the elimination of accidents that cause property loss, environmental damage, or result in the interruption to our business. To achieve these goals, environmental and safety rules and procedures will be enforced equally with production, quality, cost and ethical standards. Our objective is to provide quality products and services while actively conserving our human and natural resources. CARRIER firmly believes that all accidents and undesirable environmental incidents are preventable. Furthermore, every job can, and will, be done safely and in an environmentally-sound manner. Realization of these goals and objectives will demand maximum effort from every employee. CARRIER's EH&S GOALS: A. Create and maintain "Safety Awareness". Safety is everyone's responsibility, therefore make safety an integral part of every service job. B. Strive to maintain a hazard-free work environment by requiring everyone to provide special attention to the equipment,processes and procedures utilized in the performance of our work. C. Provide for the safeguarding of our employees while improving the effectiveness of our quality assurance and customer satisfaction programs. D. Ensure compliance with applicable standards, regulations and codes established by local, state and federal agencies(re:OSHA). E. Utilize safety and health training, positive reinforcement techniques, identification, evaluation and correction of hazards and unsafe work procedures and performance to achieve regulatory compliance. F. Significant reduction in lost-time injuries, reportable accidents with the long range goal of no lost-time injuries and no recordable accidents. G. Active participation by all CARRIER employees in applicable aspects of the safety program. H. Provide CARRIER service operations with effective training based on both OSHA and CARRIER Safety Standards in the recognition,evaluation and control of hazards and dangerous work procedures and performances. 1. Establish safety kits to provide proper personal protective equipment for the assigned tasks. J. Establishment of procedures for natural disasters, fire and emergency situations, including safe locations,exit routes,methods for accounting for employees in natural disasters. K. Achieve and ensure the implementation of the safety program with the performance of safety, health and record-keeping audits by representatives of CARRIER's Safety Committee, and if necessary, enforcement through an accepted,written,adequately communicated disciplinary program. L. Baseline'plot of equipment under current standard conditions. tamer corporation Fnnted m 11 11 A. 1298 808-306