2025-04-22-AGENDA PACKET - Laserfiche WebLink

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Customers who fail to pay by the 20th will be added to the "Cut Off List" on the first Monday of the following month, and a fee will apply. Description Amount Explanation Late fee 10% of Bill Payment not received by the 20`f' of the month Cutoff List Fee $20.00 Customers who fail to pay by the 20'h will be added to the the "Cut Off List" on the first Monday of the following month, and a fee will apply. Cutoff/Reconnect $20.00 Service will be reconnected after payment during Normal business hours only. No reconnections will be made between 5:00 p.m. and 8 a.m. Profiling $20.00 Customer request City to extract usage information From AMR meters. After notification of past due bill, the customer will still be allowed to pay a minimum of the past due bill plus the applicable 10% late fee until the first Monday of the next month. Once the cutoff list, which sets forth those accounts which are set to be disconnected, is printed, a Cut Off List Fee of $20.00 for non-payment shall be applied. If the customer does not pay before a Water Utility Department technician arrives on site to disconnect the meter an additional $20.00 charge shall be added to the account in the form of a reconnection fee. If the service is disconnected, the customer must pay, in addition to the disconnect/reconnect fees, his or her past due bill in order to have service reconnected. If a customer, having made payment arrangements prior to disconnection, does not fulfill his or her obligations under that arrangement, that customer shall be disconnected and an additional disconnect/reconnect fee shall be applied to their account. Section 9. Insufficient Check Fee Upon receipt of the first insufficient check, the customer may be called to redeem the check for a $20.00 penalty if the bill for which check was written is immediately satisfied in full. Should an insufficient check result in late penalties, notice of past due bill, disconnect, or reconnect, all fees